Right of withdrawal

Template: Replace everything in square brackets and have the text reviewed by a lawyer before publishing. The German version is legally binding; this English version is provided for convenience.

Consumers in the EU have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us ([name, address, email]) of your decision by a clear statement (e.g. an email).

Early expiry for digital content

For contracts for the supply of digital content, the right of withdrawal expires once we have started performance after you have expressly agreed that we begin before the end of the withdrawal period and have acknowledged that you thereby lose your right of withdrawal.

Effects of withdrawal

If you withdraw from this contract, we will refund all payments without undue delay and no later than fourteen days from the day we receive your notice of withdrawal. The license is deactivated with the refund.

Model withdrawal form

To [name, address, email]: I/We hereby give notice that I/we withdraw from my/our contract for the purchase of the following license: [plan, license key], ordered on [date], name, address, date.